Who we are

We are Dekiru Creations, a creative agency based in Nairobi, Kenya.

Our website address is: https://dekirucreations.com.

What personal data we collect and why we collect it

Contact forms

When you fill in any of the contact forms on the home page, we collect your personal data. We collect your name, your email and your phone number if you provide one. We use this information to contact you when replying to your queries.

Cookies

This website uses small bits of information called cookies to enhance the user experience of the site.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Analytics

Our website uses Google Analytics, a service we use to monitor and analyse web traffic. Data is collected by placing a cookie on a user’s browser when they visit your site, thereby providing insights such as how many users you have, where they are from, and which pages they click on. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and web page usage so as to offer you better experience and determine the effectiveness of our site as a whole.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external Site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google Site.

We also use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

Subscription Forms

By providing us with your name and email via the subscription form, you are consenting to receiving communications from us regarding our services and products. You may opt out at any time by clicking the ‘Unsubscribe’ link in the email that you receive.

Who we share your data with

We use a third vendor company called Campaign Monitor to help us communicate with you via e-mail. Details about their services can be found at https://www.campaignmonitor.com/ .

We will disclose information gathered if we are required to do so by law or legal processes.

How long we retain your data

Google Analytics retains the anonymous data for 26 months. Personal information collected by subscription forms or contact forms are retained indefinetly, unless a deletion request is presented by the user.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact information

If you have any questions, concerns or requests regarding this Privacy Policy or your information, please email support@dekirucreations.com